FAQs

Frequently Asked Questions for people interested in becoming members or working as a member of The Second Shift.

What if the company I am providing services to on a project offers me a full-time position at the company?
That is terrific! We hope that connections made on The Second Shift turn into on-going professional relationships. In the event that you accept a full- or p...
Tue, 23 Oct, 2018 at 4:51 PM
What happens if I have a dispute with the company during a project?
Please reach out to us the minute that things go start to go sideways. 
Thu, 21 Jun, 2018 at 2:21 PM
As a member, how and when do I receive payments for the services I provide?
When it is time to send an invoice (it’s up to you to negotiate the frequency of the fee payments directly with the client), please email it to billing@the...
Thu, 21 Jun, 2018 at 2:21 PM
What is the status of my application?
Applications are reviewed on a first come, first served basis. The vetting process currently takes about 1-2 months. Here is what happens after you subm...
Tue, 7 Aug, 2018 at 8:12 PM
I am having trouble saving my profile information
If you are having trouble setting up or editing your profile, it may be that you are trying to add more workplaces or schools than our system can handle. Pl...
Mon, 20 Aug, 2018 at 3:44 PM
I am having trouble signing up: my profile gets stuck "Saving..."
If you are having trouble saving your profile information on the second step of the sign up process, then try to add only 1-2 entities for your school or wo...
Mon, 20 Aug, 2018 at 3:48 PM
I was matched to a project, but I can't find the details about it.
From your Matches page, click on the project title or the little arrow on the right side of the row. To see the detail of a project you are matched for...
Tue, 21 Aug, 2018 at 7:14 PM
Re-entering the workforce
We encourage our members to always keep working at least to some level and to never fully step out. Our members typically cannot leave the workforce for...
Fri, 11 Jan, 2019 at 11:37 AM
Why is the project I pitched for PAUSED?
Jobs are typically paused for two reasons: The employer has had numerous pitches and is in active conversations with other members/moving along the int...
Tue, 19 Feb, 2019 at 1:59 PM
Why was my pitch DECLINED?
There are many reasons that a pitch can be declined, but the main reasons are: Another member has been selected for the project - this could be based o...
Tue, 19 Feb, 2019 at 2:05 PM