Support

That is terrific! We hope that connections made on The Second Shift turn into on-going professional relationships. In the event that you accept a full- or p...

Please reach out to us the minute that things go start to go sideways. 

When it is time to send an invoice (it’s up to you to negotiate the frequency of the fee payments directly with the client), please upload it to the platfo...

Applications are reviewed on a first come, first served basis. The vetting process currently takes about 1-2 months. Here is what happens after you subm...

If you are having trouble setting up or editing your profile, it may be that you are trying to add more workplaces or schools than our system can handle. Pl...

If you are having trouble saving your profile information on the second step of the sign up process, then try to add only 1-2 entities for your school or wo...

From your Matches page, click on the project title or the little arrow on the right side of the row. To see the detail of a project you are matched for...

We encourage our members to always keep working at least to some level and to never fully step out. Our members typically cannot leave the workforce for...

Jobs are typically paused for two reasons: The employer has had numerous pitches and is in active conversations with other members/moving along the int...

There are many reasons that a pitch can be declined, but the main reasons are: Another member has been selected for the project - this could be based o...